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That's Assistance
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"Assistance" means "aid", "help", "support". And this is exactly Mondial Assistance's field of operation. We organise professional emergency help as well as general and warranty services - in other words, we are there when it matters.
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Facts & Structure
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930 times a day, we provide help to car drivers, every 10 minutes we help someone to get healthy, each day we bring two ill or injured people back home...
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Contact
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Are you interested in making use of our services in your company, would you like to work for us as a service partner or would you like to support the Mondial team as a staff member? Let us know - you will find your appropriate contact here.
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Our corporate values
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Our clients entrust their customers to us. We keep their service and/or insurance promises. We justify this confidence by aligning with our values Caring, Connected, Proactive and Professional. Find out more about the corporate philosophy of Mondial Assistance Germany.
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Quality
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The common goal of all Mondial Assistance staff members is to provide services of the highest quality. Our quality standards are monitored and inspected constantly, so that we can offer our customers the best service.
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Network
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For our assistance services, we rely on our own network of currently 69.000 service partners in Germany and 400,000 service partners around the world.
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Career
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As a service provider, we help people in emergencies of all types. Whether this means emergency roadside repair, returning an ill person from another country or finding a tradesman, we act directly, without red tape and with service in mind. We live team work.
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Mondial Group
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The Group provides its corporate clients with quality, innovative, tailormade solutions, and their customers with seamless, real-time assistance anytime, anywhere.
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